Return Policy
· Unused merchandise may be returned for a refund (or exchange), for any reason, within 30 days from the date the order was received.
o Refunds include taxes (as applicable) but exclude postage/freight.
o Customer is responsible for return postage/freight except in the case of returns due to manufacturer's defects (materials and workmanship) or errors on the part of All ID. When applicable the return postage/freight fee will be credited to the customer's credit card account at the same time as the refund.
o Refunds will be credited to your credit card account, upon receipt of the returned merchandise by All ID.
· After 30 days, merchandise having manufacturer's defects (materials and workmanship) should be returned directly to the manufacturer in accordance with the warranty and instructions provided with your merchandise.Warranty information (along with return instructions) for each of our manufacturers
Return Instructions
· E-Mail us at sales@allid.com or call Tel: 818-362-1177 for a return authorization/tracking number.Please indicate the item being returned, price paid, reason for return and the invoice number.
· Ship the item, via UPS Ground, to the following address:
All ID
14114 Polk Street
Sylmar, Ca 91342
· Please include a copy of the invoice (receipt), annotated with the return authorization number, with the returned item.
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